Getting the Most out of Microsoft 365 – Book it!

By: Honorbound IT Team

Getting the Most out of Microsoft 365 – Book it!

Accountants, dog groomers, and physiotherapists did not get into business to manage bookings. You want to be working on the thing you enjoy doing. Not fussing with phone calls and emails, or trying to schedule times for clients to come in. That is where Microsoft 365 Bookings come in handy.

Bookings are an add-on to your Microsoft 365 Business plan. It allows you to manage appointments online with a custom webpage. One you can even integrate with Facebook!

Consider Bookings if:

  • you still do paper bookings
  • you interrupt your workday to schedule appointments
  • you make mistakes with appointments (e.g., double-booking or getting the time wrong)
  • your client contact list is a mess
  • A receptionist sounds great, but you cannot afford one

How Bookings Works

Bookings take your business appointment management to a new level of professionalism. It is easy:

  • Create a custom-branded, public-facing calendar (or more than one for diverse needs)
  • Customers can access the Bookings site 24/7
  • Customers find and book appointments
  • Bookings sends a confirmation email and calendar invitation
  • Customers can reschedule or cancel through Bookings if they must
  • Bookings tracks all confirmations, reminders, and changes for you

If you need a down payment or have other custom fields to add, that is easy to do in Bookings. You can manage internal and external calendars. You can also set up different staff details and appointment specifics.

Added Benefits of Bookings

As an extension of Microsoft 365, Bookings synchronizes with Outlook calendars. This can help you avoid double-bookings.

Facebook integration allows you to accept bookings from your page via a “Book Now” button. This can help many small to medium-sized businesses. Plus, customers will enjoy easier booking, as Facebook fills in their contact information.

There are also Android and iPhone mobile apps available. This helps keep a mobile business up to date on its bookings.

Appointments booked as online meetings create a unique link. This enables virtual meetings via Skype or Microsoft Teams.

Bookings can also help you avoid last-minute cancellations. You can control how much advance notice you need to cancel an appointment.

Additionally, Bookings help build your company’s customer database. The appointment manager gathers input like names, phone numbers, postal and email addresses.

Bookings can also help those who prefer booking appointments on behalf of clients. Enter the details. Bookings takes care of confirmations, reminders, and updating your database.

Final Thoughts

There are many online scheduling tools available. Bookings integration with Microsoft is a big advantage. It is affordable, too.

Do not waste hours every week setting up, recording, and rescheduling appointments. With Bookings schedule management, you can get back to doing the work you like best.

Do you not want to take the time to upgrade and integrate Bookings? Our IT experts can do it for you. Contact us today at (877) 686-6642!

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